In many cases, road accidents are actually a clear-cut matter when it comes to the question of fault. If the question of fault is clear, the way to pay compensation is clearly defined by law. If, for example, you were involved in a road accident caused by someone else, e.g. by taking your right of way out of carelessness in the dark while you were travelling on a priority road, the other party involved in the accident and the opposing motor vehicle liability insurance company are liable for 100 % of the damage you have suffered. The legal situation here is clear. But what should you do if the other party in the accident lies and denies the circumstances of the accident?
3 tips if the person who caused the accident is lying
Unfortunately, in practice there are always cases with unpleasant regularity in which the person responsible for the accident tends to present the course of the accident differently in retrospect. They do not want to be solely responsible for the accident. In our example case, the person who took your right of way could claim that you had not switched on your vehicle lights and were therefore driving without lights. This would constitute a breach of the duty to illuminate and ensure safety in accordance with Section 17 (1) sentence 1 StVO. If the person who caused the accident insists to you or to the police that you were driving without lights, even though this was not the case, you are faced with a problem: How can you prove that the person who caused the accident is lying?
We will help you to behave correctly in such an unfortunate situation. So there's no need to bury your head in the sand!
Are you worried that the other party in the accident might provide false information?
- Take photos and videos of the accident scene with your smartphone!
- Immediately after the accident, look for witnesses who observed the accident!
- Keep photos, videos and the data of the witnesses (name, address) and their details carefully!
- You don't want to bother with claims settlement yourself? Then we have the solution for you: fairforce.one
Accident victims in your situation simply get the best support from fairforce.one.
Taking photos at the scene of the accident
It is often possible to refute untruthful claims made by the person responsible for the accident simply by presenting photographic or video material from which conclusions can be drawn about what actually happened in the accident. Since we almost always have our smartphone at hand in the age of digitalisation, it is advisable to use it to take the photos. In many cases, meaningful photos and videos of the accident scene can be used to refute flimsy or simply false claims made by the person responsible for the accident.
Finding and naming eyewitnesses who witnessed the accident
After you have recovered from the initial shock and the Accident site properly secured you should immediately look out for potential eyewitnesses. Other road users, especially pedestrians, but also residents and shopkeepers in whose line of sight the accident occurred can be considered. Approach these people and ask them if they witnessed the accident. If this is the case, make a note of the name and address of the witness as well as what they told you.
Retention of photos and videos as well as the data and details of witnesses
The storage of the photos and videos you have taken is very important for the processing of the claim settlement and is of the utmost importance.
You don't want to bother with paperwork and data clutter? Then we have the perfect solution for you: report your accident via the fairforce.one portal and our claims experts will take care of the entire claims settlement process for you.
Don't risk any reductions from the other party's insurance company - have your accident free of charge and without obligation by our regulation specialists.
The person responsible for the accident denies fault? In order to ensure a successful out-of-court claims settlement for you, our traffic law experts will use your recordings to check your claims against the opposing party's liability insurance and refute the other party's false allegations in the process. By recording the accident with your smartphone, you have laid the perfect foundation for a complete claims settlement.
The same applies to the dates and descriptions of the witnesses. If you can name eyewitnesses who saw the accident, the other party's liability insurance will also have to take this into account when assessing liability.
The best thing for you: By using our portal, you are guaranteed simple data handling. You can load photos, videos and witness statements directly into the HIS (customer information system). The documents are stored here in compliance with data protection regulations and are easy to find without long searches. The highlight of the KIS is that you can not only make data easily available for claims settlement, but are also always up to date. With KIS, you can call up the status of your case at any time via smartphone or PC.
Step-by-step to complete claims settlement
Are you wondering how best to proceed? It's quite simple:
- Report your accident to us online or by calling the toll-free number 0800 30 111 60.
- A member of our network will contact you within 5 minutes and explain the next steps.
- You sit back, the specialists from the fairforce.one network take care of everything else and check your claims for compensation.
FAQ on accident causers who lie about the course of the accident
What happens in the case of "statement against statement" in a car accident?
If you disagree with the person who caused the accident about who is at fault, it is useful if you can prove your point of view. For example, with photos, videos or witnesses. If there is nothing like this and you cannot prove the course of the accident (and therefore your innocence), the other party's insurance company may refuse to pay. In the worst case scenario, you will be left with the damages.
What if the other party in the accident does not report the damage?
You do not have to wait for the person responsible for the accident to report the damage to their insurance company. You can also do this yourself and inform the other party's insurance company of the damage. We will be happy to help you with this and relieve you of the tedious bureaucracy. Just get in touch with us.
The person who caused the accident is lying, what to do?
Even if an accident is a stressful situation and the question of fault is actually clear - use the possibilities of modern smartphones and take photos and videos and look for witnesses who saw the accident. But regardless of whether you can prove the course of the accident or not, our experts will help you enforce your rights.
